At Trident Health System, we are committed to providing you with quality healthcare along with convenient and reliable billing services.  Inquiries regarding a bill should be directed to our Customer Service Department at 866-492-9085.  Customer Service Representatives are available from 8:00 a.m. to 6:00 p.m. Monday through Friday.

For your convenience, our electronic phone service is available 24 hours/7days a week to answer your basic billing questions (e.g., account balance, when and to whom account was billed, payments received, etc.)

It is important to remember your hospital bill covers services provided by the hospital: room, nursing care, meals, housekeeping and linen. It may also include services ordered by your physician: X-rays, laboratory tests, medical supplies and oxygen.

Please note your hosptal bill does not include charges for your personal physician, surgeon, anesthesiologist, pathologist, emergency physician, radiologist, or other physician assistants. You will receive separate bills from these physicians.

Correspondence regarding your bill should be mailed to the following address: 

Customer Service
Trident Health System
P.O. Box 923628
Norcross, GA  30010-3628

For an appointment with a financial counselor, please call 843-847-4132, Monday through Friday, 8:30 a.m. to 5:00 p.m.

Trident Health System looks forward to serving you and your family in the future.