Services

Quality Survey Results

Customer Service Results

At Trident Sports Medicine and Rehabilitation, we are dedicated to delivering outstanding patient service and exceptional clinical care. Our service program is designed to exceed the expectations of every patient we serve.

We survey our patients, evaluate the results, and then take specific actions to continually improve our services. Below are the results of surveys compiled from January 2011 – December 2011.


Clinical Outcomes

Additionally, we believe that evaluating clinical outcomes is an important component in producing quality outpatient rehabilitation. We ask our patients to rate their pain, motion, and function on a scale from 0 to 10 during their initial evaluation and at discharge. Lower numbers indicate less pain, better motion, and improved function. Below is a summary of the results from discharged patients from January 2011 – September 2011 within the Trident physical therapy, Trident occupational therapy, and Moncks Corner physical therapy departments.

  • Pain improvement  81%
  • Motion improvement  73%
  • Function improvement  76%