For visitors at HCA Healthcare Live Oak Mental Health and Wellness
Learn more about our policies and guidelines before you visit a loved one at our facility.
Information for our visitors
This information is designed to answer some of the most frequently asked questions about visiting our hospital.
Visitation restrictions
Circumstances may allow for specific exceptions to any visitation restrictions described on this webpage. Those circumstances include religious visitation as well as a designated support person for a patient with a disability to provide assistance with communication or other necessary components of the patient's treatment. All persons entering under an exception remain subject to appropriate infection control protocols.
Outpatient program hours
- PHP – Monday through Friday: 9:00am – 3:30pm (start time 7:45am first day only)
- Morning IOP – Monday through Friday: 9:00am-12:00pm (start time 7:45am first day only)
- Afternoon IOP – Monday, Tuesday, Wednesday and Friday: 12:30 – 3:30pm (start time 11:00am first day only) – IN PERSON and VIRTUAL OPTIONS
- Substance Use/Co-occurring IOP – Monday, Tuesday, Thursday and Friday: 12:30-3:30p (start time 11:00am first day only)
- Adolescent IOP – Monday, Wednesday and Thursday: 5:00pm-8:00pm (start time 2:30pm first day only)
Inpatient visiting hours schedule hours/rules
- Adult visitation – Tuesday, Thursday and Saturday, 3:30pm-4:30pm
- Adolescent visitation – Monday, Wednesday, Friday and Sunday, 3:30pm-4:30pm
- Patient must be here for 24 hours before visitation is allowed
Visitors must be at least 16 years of age
2 visitor limit per visitation