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For visitors at Live Oak Mental Health and Wellness

Learn more about our policies and guidelines before you visit a loved one at our facility.

Visiting our behavioral health hospital

As a visitor, you'll see your loved one in a setting that's sensitive and caring. We also offer access to amenities such as free parking and comfortable waiting areas.

Information for our visitors

This information is designed to answer some of the most frequently asked questions about visiting our hospital. 

Visiting hours at our hospital

Live Oak Mental Health and Wellness
Hours: 24/7

Partial Hospitalization Program (PHP)
Open: Monday through Friday
Hours: 9:00am to 2:00pm

Visitation restrictions

Circumstances may allow for specific exceptions to any visitation restrictions described on this webpage. Those circumstances include religious visitation as well as a designated support person for a patient with a disability to provide assistance with communication or other necessary components of the patient's treatment. All persons entering under an exception remain subject to appropriate infection control protocols.

Program hours

  • PHP – Monday through Friday: 9:00am – 3:30pm (start time 7:45am first day only)
  • 5 Day IOP – Monday through Friday: 9:00am – 12:00pm (start time 7:45am first day only)
  • 4 Day IOP – Monday through Thursday: 12:30pm – 3:30pm (start time 11:00am first day only)
  • 3 Day IOP (Adolescent) – Monday, Wednesday and Thursday: 5:00pm – 8:00pm (start time 2:30pm first day only)
  • SUD IOP – Monday, Tuesday and Thursday: 12:30pm – 3:30pm (start time 11:00am first day only)

Visiting hours schedule hours/rules

  • Unit 1A (Adult) – Tuesday/Thursday/Saturday: 3:30pm – 4:30pm
  • Unit 1B (Adult) – Tuesday/Thursday/Saturday: 3:30pm – 4:30pm
  • Unit 2A (Adolescent) – Monday/Wednesday/Friday/Sunday: 3:30pm – 4:30pm
  • Unit 2B (Adult) – Tuesday/Thursday/Saturday: 3:30pm – 4:30pm
  • Patient must be here for 24 hours before visitation is allowed
    Visitors must be at least 16 years old
    2 visitor limit per visitation